Customer Service 101

OVERVIEW

This course is designed for senior learners with the essential skills to excel in customer service roles as a new skill to prepare seniors who are looking for a new job or step-down work. With an emphasis on leveraging life experience, the program covers effective communication, empathetic problem-solving, and strategies for managing diverse customer needs. The course also explores modern technology in customer service.

Course Details

Training Provider:	Centre for Seniors
Course Title:	Customer Service 101
Course Code:	CFS-CBO-M-024E
Language(s):	English
Duration of course	8 Hours
Date:	Apr 2; May 7; Jun 4
Mode of Training:	Classroom In-Person
NSA Subsidized Course Fee:	$57
Full Course Fee:	$285
Online Registration:	Register Now (CLICK HERE)
Certification:	Upon achieving a minimum 75% attendance, Learner will receive a Certificate of Attendance by Centre for Seniors

Updated: 6 Mar 2025

NSA: National Silver Academy (This is applicable to Singaporeans/Permanent Residents 50 Years and Above.

Register for the course now!

Courses

Customer Service 101
(PFC08H01E)
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Venue:
9 Bishan Place
#10-02 Junction 8 Office Tower
Singapore 579837

Tel: 6478-5019 or 8769-3809 (Whatsapp)
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